In preparation to attend this conference, we recommend that you update your Zoom app and be sure your name is correct.
Instructions on how update your app can be found here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version
In order to be recognized in a session, you’ll need to use your full name. If you are already logged into a Zoom account, the system won’t ask you for your name. If you are logged into Zoom as another person who uses the computer or the name you use in your Zoom account isn't your full name, log out, then click on the link for the session.